Help
Shipping and delivery
Where we deliver, how long it takes and where your order ships from.
Where we deliver
We deliver to business addresses in Portugal, Spain and Italy.
Delivery time
Orders are delivered in 5 business days.
Where orders ship from
Orders to Portugal and Spain ship from our warehouse in Portugal. Orders to Italy ship from our warehouse in Italy.
Shipping cost
Shipping is free on every order from €100 (the minimum order).
Damaged or missing items
Check your order when it arrives. If something is damaged or missing, contact us as soon as possible with your order number and photos.
Help
Frequently asked questions
Can't find your answer? Our partner team is here to help.
How long does delivery take?
Orders are delivered free of charge in 5 business days to Portugal, Spain and Italy.
Where does my order ship from?
Orders to Portugal and Spain ship from our warehouse in Portugal. Orders to Italy ship from our warehouse in Italy.
Can I order for several shops or clinics?
Yes. One company account can have several locations, each with its own delivery address. You choose the location when you order.